Fixing Operational Chaos:Better Systems For Small Business Growth.
- Kim Titus
- Sep 2
- 2 min read
Updated: Sep 13
If your day feels like a nonstop game of whack-a-mole — chasing updates, cleaning up mistakes, answering the same questions — you’re not alone.
Let’s clear something up: You don’t need another assistant. Or a productivity app. Or a motivational podcast.
Your business isn’t broken.
Your systems are.

The Real Reason You're Drowning in Admin
“Did that invoice ever go out?”
“Why is this order still sitting here?”
“Where did that lead go?”
When you’re waking up thinking about dropped balls, missed messages, and growing piles of “to-dos,” it’s not a people problem — it’s a system gap.
The Hidden Cost of Chaos
At Broad Street Sprint, we work with growing businesses that look great from the outside — but behind the scenes, they’re one fire drill away from burnout.
You’ve built something valuable. But now, the backend is groaning under the weight of:
Missed emails or lost orders
Tasks that only one person knows how to do
Team members doing the same thing five different ways
Projects stuck waiting for approval
Systems held together with sticky notes and memory
It’s not sustainable — and you know it.
The System Reset: Where We Start
We don’t just clean up the mess. We trace it to the source through our BSS CORE-5™ Diagnostic, a five-lens framework to identify where things break down:
People – Are roles clear, or are you the bottleneck?
Process – Is work consistent, or is everyone guessing?
Tools – Are your systems helping or just adding noise?
Money – Can you see where the dollars go?
Metrics – Are you flying blind or tracking what matters?
Most overwhelmed business owners are stuck inside systems that almost work.
We rebuild what’s missing — and hand back a business that runs clean, calm, and clear.
Real Fixes for Real Small Business Headaches
A repair shop running jobs off of texts and memory
A product maker with 10 browser tabs and no inventory tracker
A food vendor whose delivery calendar lives in their head
These aren’t rare cases — they’re daily realities for many small teams.
Here’s the Fix: Not More Effort — Better Systems
You don’t need to be more organized.
You need a business that’s built to stay organized.
✅ Simple workflows
✅ Clear roles
✅ Repeatable processes
✅ Tools that talk to each other
Strengthening your small business systems is one of the fastest ways to reduce chaos, boost productivity, and free up your time.
Ready for the Reset?
If your business is growing but the backend can’t keep up, let’s talk.
👉 [Schedule a Systems Reset Session]
Let’s make sure the next phase of your business runs as well as it sells.

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